Shipping & Returns

In the cart you will be able to select shipping options. The shipping transit time does not include our processing time, which normally is next business day, however at busy times it can be longer.

If there is an issue with your order, please contact us at hello@elle.co.uk and we will try and resolve. However, please note due to the nature of our products we cannot re-sell any returns, they have to be destroyed, so we please ask that you make sure you read all details on the product pages before you buy as due to health and safety reasons masks cannot be returned.